Our country – and our world – is currently dealing with a global pandemic as the COVID-19 virus continues to spread. This is an evolving and ever-changing situation and was just recently declared a National Emergency. TS Prosperity Group has been monitoring and discussing the situation and, out of an abundance of caution, we are taking proactive steps to protect the health and safety of our employees, their families, our clients and the communities we serve.
However, we are taking immediate and proactive measures to exercise our social responsibility as a corporate citizen, in helping minimize the spread of the virus. Your health along with our employees’ health is of the utmost importance.
Beginning on Monday, March 16, 2020 will begin serving clients via video conference and phone calls in place of in-person meetings whenever possible. The TS Prosperity Group office at 43 Scott Street will not be open to the public as the majority of our team members will be working from home. Our company has invested significant resources towards being a digital and mobile workforce which allows us this amazing flexibility during these unprecedented times.
We are committed to delivering service and support to our clients with as little interruption as possible as we strive to effectively deliver client service over the phone, video conferencing, email and through our online investment portal. Our convenient online investment account portal makes it easy to stay updated anywhere 24/7.
Additionally, as market conditions continue to change, we will strive to keep you updated and informed. If you have any questions or concerns, we encourage you to reach out to your relationship manager or call 1-844-487-3115.
As we make these temporary business changes, we hope to do our part to help ‘flatten the curve.’